The Future@Work Health Report  November 2006

Commissioned by ©2006 Wesley Corporate Health Pty Ltd. All rights reserved 2

Executive Summary

Introduction

Australian employers are facing serious challenges trying to attract and retain workers in an era of a shrinking, ageing workforce. Many employers are meeting this challenge with a range of workplace strategies to enable them to claim “employer of choice” in their particular sector. Another emerging challenge is that the workforce is facing major health risks. Heart disease, obesity, diabetes, cancer and stress are lifestyle health issues no employer can afford to ignore. Every 10 minutes an Australian dies from heart disease, we are facing an obesity epidemic with 60% of adults overweight or obese, diabetes is our fastest growing disease and stress is a major cause of extended absenteeism.

The rapidly changing world of business and increasing demands on employees is taking its toll on employee health and perpetuating these lifestyle diseases. Today’s employee is working longer hours and is under increasing stress. Inability to manage work/life balance is causing employees to neglect their health. This directly affects productivity, staff retention and the business bottom-line.

Corporate social responsibility, being an employer of choice and productivity are the business drivers for the increasing focus on employee health and wellbeing. This is reflected in the growing demand for green buildings, the institution of work/life balance policies and technology to support flexible work styles and the trend to provide amenities such as onsite gymnasiums and child care facilities.

Leighton Properties and Grosvenor Australia commissioned workplace health leader Wesley Corporate Health to produce a report on the major health risks affecting today’s workforce, their impact on productivity and the impact of the workplace environment on health. The Future@Work Health Report is the result of this research and presents strategies employers can implement to improve employee health, productivity and their image as employers of choice and good corporate citizens.

The Future@Work Health Report outlines the key findings of Wesley Corporate Health’s health data on 8,600 employees as well as Australian and overseas workplace health studies.

The Report examines trends towards green buildings, campus style buildings and smart workplaces and examines how their features can reduce the major workforce health risks and provide the ideal healthy environment for the Future@Work. The Future@Work Health Report presents the health and business case for a healthy workplace environment.

The Future@Work Health Report presents the health and business case for a healthy workplace environment and reveals workplace strategies to address the major health risks affecting today’s workforce

The Report examines trends towards green buildings, campus style buildings and smart workplaces finding that their features can reduce the major workforce health risks and provide the ideal healthy environment for the

Future@Work

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Key Findings – The Future@Work Health Report

The Future@Work Health Report researched and authored by Wesley Corporate Health has found the following:

• Heart disease, obesity, diabetes, cancer and mental health issues are the major health issues facing today’s worker.

• Health risks can be reduced by workplace health strategies.

• Health risks can also be addressed by occupying a healthy, green building with facilities to promote work/life balance.

• A Wesley Corporate Health study of 4,800 employees found that the average worker had 2.9 health risks and was potentially up to 6.96% less productive because of these risks.

• The Wesley Corporate Health study compared US results and found Australian workers had higher health risks than workers in the US. The average US worker in a major study had 2.1 risks.

• The study estimated the effect on the Australian economy from lost productivity due to ill health was $34.8 billion per annum or 4.2% of GDP.

• Another Wesley Corporate Health study of 3,900 employees revealed that those who score highly on mental health surveys (for stress, anxiety and depression) are three times more likely to take extended sick leave.

• A Wesley Corporate Health study of 800 management staff found 26% were at risk of metabolic syndrome which increases the risk of cardiovascular disease and diabetes.

• The total cost of absenteeism is estimated to be 3 to 5 times the initial salary cost.

• Presenteeism costs are estimated to be double the direct cost of sick leave.

• The Future@Work Health Report found that proactive organisations which implement health promotion strategies in the workplace can reduce their employee’s health risk factors by up to 56%.

• The Report found that productivity gains of up to 15% can be achieved by upgrading the workplace environment. 80% of the documented productivity gains are attributed to better indoor environmental quality (IEQ); specifically lighting, day lighting and air quality gains.

Contents

EXECUTIVE SUMMARY 4

INTRODUCTION 4

KEY FINDINGS - FUTURE@WORK HEALTH REPORT 5

KEY FINDINGS - WORKFORCE CHALLENGES 6

KEY FINDINGS - WORKFORCE HEALTH 7

KEY FINDINGS - HEALTH AND PRODUCTIVITY 8

HEALTH RISKS AND DECREASED PRODUCTIVITY 8

MENTAL HEALTH ISSUES AND DECREASED PRODUCTIVITY 10

KEY FINDINGS – THE WORKPLACE ENVIRONMENT’S EFFECT ON HEALTH AND PRODUCTIVITY 11

PHYSICAL WORKPLACE ENVIRONMENT 11

WORK/LIFE CULTURE 12

REDUCING HEALTH RISK FACTORS IN THE WORKPLACE 13

REDUCING HEALTH RISKS INCREASES PRODUCTIVITY 13

RECOMMENDED WORKPLACE HEALTH STRATEGIES 14

HEALTH AND WELLNESS AUDITS 14

HEALTH PROGRAMS 14

PHYSICAL ACTIVITY STRATEGIES 14

EDUCATION 15

HEALTHY EATING 15

WORK/LIFE BALANCE STRATEGIES 15

KEY FINDINGS - IDEAL WORKPLACE ENVIRONMENT 16

FACILITIES THAT PROMOTE PHYSICAL ACTIVITY 16

GREEN BUILDINGS 16

GOOD INTERNAL ENVIRONMENT QUALITY (IEQ) 17

ERGONOMIC FURNITURE AND EQUIPMENT LAYOUT 17

FACILITIES THAT PROMOTE HEALTHY EATING 17

FACILITIES THAT ENABLE WORK/LIFE BALANCE 18

KEY FINDINGS - WHAT EMPLOYEES WANT 18

CONCLUSION 18

SETTING THE SCENE 19

WORKFORCE SNAPSHOT AND FUTURE IMPLICATIONS 19

CORPORATE SOCIAL RESPONSIBILITY (CSR) 21

HUMAN RESOURCES DRIVERS 21

WHAT EMPLOYEES WANT 22

HEALTH ISSUES AFFECTING THE FUTURE@WORK 23

WESLEY CORPORATE HEALTH - BACKGROUND 23

WORKPLACE HEALTH RISKS 23

HEALTH AND PRODUCTIVITY 26

ABSENTEEISM 26

PRESENTEEISM 28

EMPLOYEE HEALTH AND PRODUCTIVITY 28

WESLEY CORPORATE HEALTH DATA 29

PSYCHOLOGICAL HEALTH, ABSENCE AND PRODUCTIVITY 30

REDUCING HEALTH RISKS IN THE WORKPLACE 31

REDUCING HEALTH RISKS INCREASES PRODUCTIVITY 32

ADDITIONAL SUPPORTING DATA 32

© 2006 Wesley Corporate Health Pty Ltd. All rights reserved 2

Contents

MAJOR HEALTH RISK FACTORS AND RECOMMENDED WORKPLACE STRATEGIES 34

CARDIOVASCULAR DISEASE (CVD) 34

WORKPLACE STRATEGIES TO MINIMISE CARDIOVASCULAR RISK 36

OBESITY 38

WORKPLACE STRATEGIES TO REDUCE OBESITY 39

EXERCISE / PHYSICAL ACTIVITY 41

WORKPLACE STRATEGIES TO INCREASE PHYSICAL ACTIVITY 43

SMOKING 44

WORKPLACE STRATEGIES TO MINIMISE SMOKING 45

ALCOHOL 46

WORKPLACE STRATEGIES TO REDUCE ALCOHOL CONSUMPTION 47

DIABETES 48

WORKPLACE STRATEGIES TO MINIMISE DIABETES RISK 50

METABOLIC SYNDROME 51

CANCER 52

WORKPLACE STRATEGIES FOR CANCER PREVENTION 53

ASTHMA 55

WORKPLACE STRATEGIES TO MINIMISE INCIDENCE OF ASTHMA 56

INJURY PREVENTION AND CONTROL 57

ARTHRITIS AND OTHER MUSCULOSKELETAL DISORDERS 57

WORKPLACE STRATEGIES TO MINIMISE INCIDENCE OF INJURY 59

PSYCHOLOGICAL HEALTH 60

PSYCHOLOGICAL WELLNESS 63

WORKPLACE STRATEGIES FOR PSYCHOLOGICAL HEALTH 65

HEALTH AND WELLNESS AUDIT 67

HEALTH & WELLNESS INDEX 67

THE HEALTH AND WELLNESS INDEX MODEL 68

THE WORKPLACE ENVIRONMENT’S EFFECT ON HEALTH AND PRODUCTIVITY 69

PHYSICAL WORKPLACE ENVIRONMENT 69

INTERNAL ENVIRONMENT QUALITY (IEQ) 69

FURNITURE AND EQUIPMENT LAYOUT 72

EFFECT OF GREEN, VILLAGE STYLE AND SMART WORKPLACES ON HEALTH AND

PRODUCTIVITY 73

GREEN BUILDINGS 73

IMPROVING EMPLOYEE HEALTH AND PRODUCTIVITY 73

WORKPLACES WITH A VILLAGE/CAMPUS STYLE ENVIRONMENT 76

IMPROVING EMPLOYEE HEALTH AND PRODUCTIVITY 76

HOW FAMILY FRIENDLY FEATURES IMPROVE EMPLOYEE HEALTH AND PRODUCTIVITY 76

INNOVATIVE/SMART WORKPLACES 79

IMPROVING EMPLOYEE HEALTH AND PRODUCTIVITY 79

© 2006 Wesley Corporate Health Pty Ltd. All rights reserved 3

Contents

THE IDEAL WORKPLACE ENVIRONMENT 81

FACILITIES THAT PROMOTE PHYSICAL ACTIVITY 81

ON SITE FITNESS CENTRES 82

INTERNAL STAIRWELLS 82

BICYCLE AMENITIES 83

PUBLIC TRANSPORT 83

GREEN BUILDINGS 83

GOOD IEQ 83

GOOD IAQ 84

LIGHTING 84

TEMPERATURE AND NOISE 84

GREEN SPACE AND A VIEW 84

DEGREE OF OCCUPANT CONTROL 84

ERGONOMIC FURNITURE AND EQUIPMENT LAYOUT 85

FACILITIES THAT PROMOTE HEALTHY EATING 85

ACCESS TO RECREATIONAL FACILITIES 85

FACILITIES THAT PROMOTE WORK/LIFE BALANCE 85

RECOMMENDATION 86

CONCLUSION 86

ABOUT US 87

THE AUTHOR OF THE FUTURE@WORK HEALTH REPORT 87

WESLEY CORPORATE HEALTH 87

LEIGHTON PROPERTIES PTY LTD 87

GROSVENOR AUSTRALIA INVESTMENTS PTY LTD 87

REFERENCES 88

Leighton Properties and Grosvenor Australia commissioned workplace health leader Wesley Corporate Health

to produce a report on the major health risks affecting today’s workforce, their impact on productivity and the impact

of the workplace environment on health. The Future@Work Health Report is the result of this research and

presents strategies employers can implement to improve employee health, productivity and their image as

employers of choice and good corporate citizens.

Wesley Corporate Health

Wesley Corporate Health, established in 1990, is a leading provider of health and wellbeing services to individuals

and organisations and is one of Australia’s largest corporate health providers, having worked with more than 700

private and public organisations. In August 2006 Wesley Corporate Health was awarded the Telstra Queensland

Business of the Year. Wesley Corporate Health believes that as adults spend a significant proportion of their lives

at work, the corporate environment is ideally placed to assist in the education and support of healthier behaviours

and lifestyles which also improve productivity within the sponsoring organisation.

Leighton Properties, Grosvenor Australia, and Wesley Corporate Health have made the report available at

cost as part of their commitment to best practice in commercial building design, environmental

sustainability and workplace health.

To receive a PDF copy of either the Executive Summary or the full Future@Work Health Report please click

here info@weshealth.com.au

For the hard copy of either the Executive Summary or the full Future@Work Health Report please complete

this form and fax back to (07) 3377 7870

Please send me…………. copy/copies of the full Future@Work Health Report (101 pages).

(There is a $50 payment per report to cover printing, posting and handling).

Please send me …………copy/copies of the Executive Summary (21 pages).

(There is a $10 payment per Executive Summary to cover printing, posting and handling).

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Wesley Corporate Health

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Milton QLD 4064

Phone: (07) 3377 7800

www.weshealth.com.au